Skip to main content
You manage your site at realsite.ca/admin — one address, whatever your site’s own domain ends up being. Bookmark it. New to REALsite? Choose Sign up beneath the sign-in options to create your site, then confirm the email we send you.

​
Confirming your email

After you sign up, REALsite sends a confirmation link to your email. Your 14-day trial doesn’t start until you click it — until then, the account can’t sign in. Confirming also verifies the address that will receive your lead notifications.

​
Signing in with a password

Enter your email and password on the sign-in screen and choose Sign in. If you’d rather skip the password, choose Email me a sign-in link instead — REALsite sends a link to your inbox that signs you straight in. It works for 15 minutes. Forgotten your password? Choose Forgot password?, and REALsite emails a reset link that works for 30 minutes. Follow it to Choose a new password (10 or more characters). If a sign-in link has expired by the time you click it, you’ll land back on the sign-in screen with a note that it expired — just request a fresh one.

​
Two-factor sign-in

Under Settings, the Two-factor sign-in card lets you add a second step to your sign-in. Your leads and your clients’ information live behind your login, so an authenticator app makes a stolen password on its own useless. To turn it on, choose Set up two-factor and confirm your current password. Scan the QR code with an authenticator app (Google Authenticator, 1Password, Authy, or similar) — or enter the key shown next to it by hand — then enter the 6-digit code it displays and choose Turn on. REALsite then shows you a set of recovery codes. This is the only time they’re shown, so save them somewhere safe before you continue — each one signs you in once if you don’t have your authenticator app. Once it’s on, signing in asks for a code from your authenticator app (or one of your recovery codes) after your password or sign-in link. If you lose your device, use a recovery code to get back in, then you can turn two-factor off and set it up again on your new device. If you’ve also lost your recovery codes, email support — someone will need to verify you before removing two-factor sign-in from your account. To turn two-factor sign-in off, choose Turn off on the same card. You’ll need a current authenticator code (or a recovery code) and your password — both factors are required to remove this protection. A two-factor sign-in follows the same shape whether you started with a password or a sign-in link: whichever one you used counts as your first factor, and the code screen finishes the second.

​
Signing out

Choose Sign out at the bottom of the sidebar, next to your email address. If you have unsaved changes open anywhere, REALsite asks you to save or discard them first.

​
Switching between sites

If you have access to more than one REALsite — say, a brokerage site and your own — a site switcher appears at the bottom of the sidebar in place of your site’s name. Choose a different site from that list to switch into it; REALsite asks you to save or discard any unsaved changes first, then reloads into the site you chose. Your sign-in session covers every site you have access to — there’s no separate password per site.

​
Getting help

Help in the sidebar brings you back to these docs and has a form that reaches REALsite support with your site details already attached — see Getting help.